The Pretty Face Place,llc  

           Wig boutique, permanent makeup and a  
 skin-perfecting beauty service in South Windsor Connecticut  

Payment/Cancellation/Scheduling & Other Policies


SCHEDULING 

I work strictly by appointment only so that I can give you personalized attention during your service.   Click here for office hours or to make an appointment.  There is some flexibility in scheduling and I am happy to work with you for the most convenient appointment time to meet your needs.


YOUR WIG CONSULTATION APPOINTMENT

There is no fee for a wig consultation, however please give 48 hours notice, if possible, for any changes to your appointment time or date.  


YOUR AESTHETIC AND PERMANENT MAKEUP APPOINTMENT
At times things come up and some situations are occasionally out of our control.  In an effort to be fair each situation will be evaluated.  However, please keep in mind our policies. 
 
To avoid a $25 missed appointment service fee for aesthetic and permanent makeup services, please kindly give 48 hours notice for any changes to your appointment.

To cancel or to reschedule please call the office number 860-644-0888, or send us an email.  Your cooperation ensures that the appointment may be offered to another "Pretty Face" from our wait list.

Please know that we certainly appreciate your business, however the missed appointment time was reserved especially for you. The $25 missed appointment service fee may be added on to your next service. 
 
No call/no shows are still responsible for the full value of their missed appointment and may also be required to prepay for the rescheduled appointment.  Clients that have prepaid for a series of treatments or have a gift certificate may forfeit the missed appointment.  
 
Late arrivals may have their appointment time adjusted to equal the amount of time.  This is a courtesy to the next client.  Full payment is still required.

ADDITIONAL INFORMATION FOR PERMANENT MAKEUP CLIENTS
In addition to above policies,  please also note that due to the large block of time that is reserved for permanent makeup the $25 consult fee is non-refundable.   Kindly, give 48 hours for any changes to your appointment.  This also includes touch up clients.  
 
Thank you for your cooperation and understanding.
 
Forms of payment include: 
Cash, Check, Debit or Credit Card

Returned check fee:  $25 plus any additional bank fees incurred.
Services and products subject to CT sales tax.
(Prices subject to change without notice)

GIFT CERTIFICATES
Have no cash value and may not be redeemed for cash.  Only one per appointment can be accepted and cannot be used with other offers or during a special.  No call, no shows may forfeit use of the gift certificate.  

Thank you for your cooperation and understanding.